How I collect your information
I collect your contact information from initial email or telephone contact and from our first counselling session.
Personal information given by you in sessions may be included in hand written notes.
How I store your information
I do not store your information electronically, other than the content of emails.
I do not add you to any electronic contact list on my phone or computer or externally on cloud storage.
Contact information is kept in a hand written diary/address book.
I make handwritten notes after each session and these are stored separately from the contact information in a locked filing cabinet. These notes are identified only with your initials, they do not bear your name.
How I dispose of your information
- I delete any emails or texts, from or to you, as soon as appropriate but no later than at the end of our counselling.
- I destroy contact information within a year of our counselling ending.
- For insurance purposes, I am obliged to keep session notes for five years from the end of our counselling. After this time they are destroyed.